As you read this, how many Wi-Fi devices are around you? We get it. We live in a world where we cannot live without Wi-Fi and are in search of it no matter where we are.
MGM Resorts International (NYSE: MGM) and Mobilitie, LLC, are continuing to enrich the mobile experience through Wi-Fi. Now when visiting Las Vegas, whether for business or pleasure, you can find high-density Wi-Fi throughout MGM Resorts International destinations with the completion of the roll out at Monte Carlo, New York-New York, Luxor and Excalibur, all with the same quality Wi-Fi as the Company’s sister properties. The installations cover the low-rise public spaces – including pools, casinos, lobbies and restaurants – any place a visitor may wish to have mobile service.
MGM’s New York New York Hotel and Casino, Las Vegas (courtesy image)
The Wi-Fi rollout began with Bellagio, MGM Grand, Mandalay Bay including THEhotel, and The Mirage, all completed at the end of 2012. The Wi-Fi at ARIA, Vdara and The Shops at Crystals, that launched with CityCenter’s opening in 2009, has been integrated with the new system so guests have seamless Wi-Fi connectivity when traveling from resort to resort and the same customizable Wi-Fi experience and bandwidth options, regardless of which property they are visiting.
The dramatic increase of Wi-Fi demand prompted MGM Resorts International to develop, design and install this next-generation, dependable system that can service the millions of guests, visitors and conference goers who pass through these properties annually. To accomplish this, the Company worked with the top technology partners who have proven experience in deploying dynamic, customer-centric Wi-Fi service on a large scale. As you may know, not all Wi-Fi is created equal.
Understanding the needs of the mobile user, MGM Resorts collaborated with Mobilitie, LLC, a leading provider of wireless infrastructure in the U.S., and Cisco Systems (NASDAQ: CSCO) to develop the highest-performing wireless network in the Hospitality industry within these large, complex buildings. The high-tech capabilities allow travelers with multiple wireless devices to enjoy quality Wi-Fi and superior opt-in services, including a state-of the-art interactive wayfinding resort map at Bellagio, on-site restaurant wine, cocktail, beer and dessert menu apps at select properties, and on-site promotional offers at these iconic Las Vegas resorts.
While visiting any of these MGM Resorts destinations, guests receive complimentary Wi-Fi in the public spaces with the option to upgrade to higher bandwidth, ensuring that everyone has the wireless experience of their choice.
“No one else in Las Vegas, and even the world, within the Hospitality industry can offer the scale, quantity and quality of wireless services we now have available,” said John Bollen, Senior Vice President and Chief Digital Officer for MGM Resorts International. “We implemented the same commercial-grade technology and design solutions used at last year’s Super Bowl and Summer Olympics to provide even better engagement with MGM Resorts’ world-class destinations. With this new capability and the right technology partners, we are developing and enhancing innovative products and services based on our customers’ needs, interests and preferences to deliver the best possible experience at our premier resorts.”
Bryon Davis, Senior Vice President of Wi-Fi Strategy & Operations for Mobilitie, said, “The new and expanded Wi-Fi network Mobilitie designed and deployed for MGM Resorts continues to set the standard for the optimal wireless experience at resort destinations by communicating directly with customers and providing a much more robust experience than a simple internet gateway. This capability is enabled by a variety of Wi-Fi-based solutions we are implementing on a large scale, bringing new opportunities to the forefront for MGM Resorts.”
The multi-resort rollout delivers Wi-Fi features that provide:
- Seamless Wi-Fi roaming and interconnection among MGM Resorts properties in Las Vegas
- Power to the most demanding mobile device apps to further engage, entertain and enhance guest experience
- High-performance, tiered Wi-Fi services at individual user speeds, up to 10 Mbps for convention attendees
- Up to 30 percent faster connectivity
Christos Karmis, President for Mobilitie, added, “We install state-of-the-art wireless solutions at venues across the country that deliver an improved, reliable, and high speed wireless experience. As consumers continue to demand more robust wireless coverage to keep up with data demands and high bandwidth applications that can include large media and video communications, Mobilitie enables those solutions to work seamlessly through our wireless infrastructure.” Mobilitie owns and operates DAS and Wi-Fi wireless infrastructure at many marquee venues, including the largest professional sports stadiums and arenas across the country.
